Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Narrora’s websites, applications, and related services (collectively, the “Service”), operated by Narrora (“Narrora”, “we”, “us”, or “our”).

By creating an account, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

Narrora is a creator platform that helps you turn written stories into visual narratives. Depending on your plan and available features, the Service may include manuscript import, story analysis, character and world tools, storyboarding, AI-assisted generation of panels and pages, editing, export, billing, and related workspace features.

We may add, change, or remove features over time. Beta or experimental features may be offered without the same reliability expectations as general availability features.

Narrora is not a law firm, publisher, or guarantee of commercial success. Outputs are creative tools; you remain responsible for how you use, publish, and distribute them.

You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) to use the Service. If you are under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian who agrees to these Terms.

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. Notify us promptly at legal@narrora.com if you suspect unauthorized access.

We may refuse, suspend, or terminate accounts that violate these Terms, create risk for Narrora or other users, or appear fraudulent.

“Your Content” means manuscripts, text, images, references, project data, prompts, annotations, and other materials you upload or submit to the Service.

As between you and Narrora, you retain ownership of Your Content. You grant Narrora a limited, worldwide, non-exclusive license to host, process, transmit, display, and create derivative technical representations of Your Content solely as needed to operate, secure, and improve the Service for you (for example: parsing chapters, extracting characters, generating panels, storing projects, providing support, and preventing abuse).

You represent and warrant that you have all rights necessary to upload Your Content and to grant the license above, and that Your Content does not infringe others’ rights or violate law.

• Do not upload novels, scripts, or artwork you do not have rights to adapt or use.
• Do not upload personal data of others without a lawful basis to do so.
• Do not attempt to reverse engineer or extract model weights through the Service.

“Outputs” means images, panels, pages, storyboards, character sheets, text suggestions, and other materials generated by or through the Service based on Your Content and your instructions.

To the fullest extent permitted by applicable law, and as between you and Narrora, you own the Outputs you generate for your projects, subject to: (a) these Terms; (b) third-party rights in materials you supplied; and (c) any open-source or third-party model licenses that may apply to underlying technology.

You grant Narrora a limited license to store and process Outputs as needed to provide the Service (including regeneration, editing history, exports, and support).

Unless you give separate written permission, Narrora does not claim ownership of your private manuscripts or private project Outputs, and does not sell Your Content to third parties.

AI systems can produce imperfect, inconsistent, biased, or unexpected results. Character consistency, layout quality, and narrative fidelity are provided on a best-effort basis and are not guaranteed for every generation. You should review Outputs before publishing.

Access to parts of the Service may require a free or paid subscription plan and/or credits. Plan features, credit allotments, and prices are described on our pricing pages and may change prospectively.

Credits are a limited license to consume generation and related compute features. Credits have no cash value, are non-transferable except as required by law, and may expire or reset according to the plan terms shown at purchase or renewal.

Paid plans renew according to the billing cycle you select until canceled. Taxes may apply. Payment processing may be handled by third-party processors; their terms also apply to the payment method you use.

Except where required by law, fees are generally non-refundable once credits or plan benefits have been made available. If a charge fails, we may suspend paid features until payment is resolved.

You agree not to misuse the Service. Prohibited uses include, without limitation:

• Infringing copyrights, trademarks, publicity, or other rights of any person or brand.
• Generating or distributing illegal content, child sexual exploitation material, or content that facilitates violent crime.
• Attempting to disrupt, probe, or overload the Service, or bypass plan limits, security, or access controls.
• Using the Service to train competing foundation models by scraping Outputs at scale, except as expressly allowed in writing.
• Impersonating others, spreading malware, or engaging in fraud.
• Using Outputs in ways that violate platform rules of distribution channels you publish to (for example, app stores or marketplaces).

The Service — including software, design, trademarks, documentation, and brand assets — is owned by Narrora and its licensors. These Terms do not transfer ownership of Narrora IP to you.

You may not copy, modify, or redistribute Narrora branding or software except as allowed by features of the Service or with prior written permission.

The Service may integrate third-party tools such as authentication providers (for example, Google sign-in), payment processors, cloud hosting, storage, and AI compute providers.

Your use of those third parties may be subject to their own terms and privacy policies. Narrora is not responsible for third-party services we do not control, except as required by law.

How we collect and process personal data is described in our Privacy Policy. By using the Service, you also acknowledge that processing.

You may stop using the Service at any time. You may request account closure by contacting support or using in-product account controls when available.

We may suspend or terminate access immediately if you violate these Terms, if required by law, or if continued access creates security, legal, or operational risk.

Upon termination, your right to access the Service ends. We may retain certain data as required for legal, security, billing, or backup purposes, consistent with our Privacy Policy.

THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARRORA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that Outputs will meet your creative, commercial, or legal requirements.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARRORA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARRORA’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY TWELVE (12) MONTH PERIOD WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO NARRORA FOR THE SERVICE IN THAT PERIOD; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

You will defend, indemnify, and hold harmless Narrora and its affiliates, officers, and employees from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your Outputs and how you use or publish them; (c) your violation of these Terms or applicable law; or (d) your infringement of third-party rights.

We may update these Terms from time to time. The “Last updated” date will change when we do. Material changes may also be communicated by email or in-product notice.

If you continue using the Service after updated Terms take effect, you accept the updated Terms. If you do not agree, stop using the Service and close your account.

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Courts located in England and Wales have exclusive jurisdiction over disputes, except that mandatory consumer protections in your country of residence may still apply.

Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@narrora.com.

These Terms are the entire agreement between you and Narrora regarding the Service and supersede prior agreements on the same subject. If any provision is unenforceable, the remaining provisions remain in effect.

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Failure to enforce a provision is not a waiver.

For questions about these Terms, contact legal@narrora.com.